Service Terms

Terms & Conditions

Effective Date: June 26, 2026

By accessing our website or booking transportation with Nashua Black Car Services, you agree to the following Terms & Conditions.

Reservations

All reservations are subject to vehicle and driver availability.

Reservation details should be accurate and complete to avoid delays or service interruptions.

Pricing

Your quote is based on the itinerary and service details provided. Planned trip charges, including any applicable tolls, parking fees, stops, and service time, are disclosed before booking.

After booking, additional charges may apply under these terms for cancellations, unexpected delays, or changes that require additional service, including:

  • Additional stops requested after booking
  • Unexpected waiting time beyond any allowance agreed upon at booking
  • Trip changes after confirmation
  • Additional hours
  • Applicable charges resulting from itinerary changes or additional service after booking

The quoted price for your planned service is confirmed before booking. Charges for cancellations, unexpected delays, or additional service time may be assessed afterward under these terms. Please review these Terms & Conditions before confirming your reservation.

Payments

A deposit or payment authorization may be required to secure your reservation.

Any remaining balance will be charged after the trip if additional time or fees are incurred.

Cancellations

Cancellation Policy

For cancellations received 24 hours or more before the scheduled pickup time, 50% of the prepaid amount will be refunded. The remaining 50% will be retained as a cancellation fee.

For cancellations received less than 24 hours before the scheduled pickup time, the following payments are non-refundable and will be retained as the cancellation fee:

  • Hourly reservations: The prepaid hourly minimum payment agreed upon at booking.
  • Airport transfers and other non-hourly trips: The prepaid payment for the canceled trip.

Passenger Responsibilities

Passengers agree to:

  • Wear seat belts when required by law.
  • Treat the vehicle respectfully.
  • Avoid smoking, vaping, or using illegal substances inside the vehicle.
  • Follow all applicable local, state, and federal laws.

Passengers may be responsible for cleaning or repair costs resulting from excessive mess or damage.

Delays

Nashua Black Car Services is not responsible for delays caused by:

  • Traffic
  • Weather
  • Road closures
  • Flight delays
  • Mechanical emergencies
  • Other circumstances beyond our reasonable control

We will make every reasonable effort to provide timely service.

SMS Communications

By providing your phone number, you consent to receive text messages related to your reservations and customer service.

By providing your phone number, you agree to receive text messages from Nashua Black Car Services. Message and data rates may apply. Message frequency varies. Reply STOP to opt out.

You may reply HELP for assistance.

Limitation of Liability

To the fullest extent permitted by law, Nashua Black Car Services shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or transportation services.

Intellectual Property

All website content, including logos, text, graphics, images, and branding, is the property of Nashua Black Car Services and may not be copied or reproduced without written permission.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any revised terms.

Contact Us

Nashua Black Car Services

Website: https://nashuablackcarservices.com

Phone: (978) 860-0069

Email: info@nashuablackcarservices.com